What’s happening to your business when you’re not there?

Who’s answering the phone? How are they answering the phone?

Who’s dealing with customers?

How do you know how this is being done?

Are you losing customers because of your employees?

How do they behave when you’re not at work.

Do they give potential customers the full range of your services?

I recently heard of a business owner who had paid a company lots of money to produce his facebook ads.

He said he wasn’t getting any enquiries.

It was a waste of money.

He found out 3 months later that his secretary hadn’t been answering the phone when he wasn’t at work.

The company he had used had been using tracking numbers. The phone had been ringing!

Is anybody sabotaging your business?